Privacy Policy

Effective Date: July 16, 2025

361 Property Management LLC ("we," "us," or "our"), a Texas-based property management company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website 361pm.com (the "Website") and any services provided through it or by us, including property management, tenant screening, and vendor coordination (collectively, the "Services"). By using the Website or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our Services, as well as to engage with potential clients and tenants. The types of information we collect include:

Prospective Client and Tenant Information: Contact information (e.g., names, email addresses, phone numbers, mailing addresses) from potential landlord-clients and tenants before they formally engage with our Services, to communicate with them and offer our Services.
Contact Information: Names, email addresses, phone numbers, and mailing addresses from landlords, tenants, and vendors.
Tax Identification Numbers: From clients and vendors receiving payments, for tax reporting purposes.
Tenant Application Information: Information provided in rental applications, such as criminal history, eviction history, income, and credit scores, to evaluate eligibility for rental properties.
Account Information: Username, password, and other details provided when you create an account.
Communication Data: Information from your interactions with us, such as emails, support requests, or text messages.
Text Messaging Opt-In Data: Consent and related data when you opt in to receive text messages from us via our website form, verbal consent during calls, or written consent during client onboarding. By providing your phone number, you agree to receive text messages from us. Message and data rates may apply. Message frequency varies..
Usage Data: Information about how you interact with the Website, such as IP addresses, browser type, pages visited, and time spent on the Website.

2. How We Use Your Information

We use your information to:

Provide and manage the Services, including processing rental applications, coordinating property maintenance, and facilitating payments to vendors.
Verify tenant eligibility through screening processes (e.g., checking criminal history, eviction history, income, and credit scores).
Communicate with potential and current landlord-clients and tenants to offer our Services and encourage engagement.
Send marketing communications to potential landlord-clients and tenants who have opted in to receive them, informing them about our Services and available properties.
Communicate with you about your account, rental applications, or maintenance requests.
Process payments and comply with tax reporting requirements for clients and vendors.
Improve the Website and Services, such as analyzing usage patterns to enhance user experience.
Send you updates, notices, or marketing communications (where you have opted in to receive them).
Comply with legal obligations, such as responding to lawful requests or maintaining records.

3. How We Disclose Your Information

We do not sell your personal information or disclose it for marketing or promotional purposes beyond what is necessary to provide the Services. Your information is used solely to deliver the Services or as required by law, except in the following limited cases:

Service Providers for Operations: We may provide email addresses, addresses, and phone numbers to trusted software providers for customer relationship management (CRM) or marketing services to support our operations, including outreach to potential clients and tenants. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Maintenance Coordination: We may provide a tenant’s phone number to a maintenance technician to coordinate property access.
Subcontractors for Support Services: We may disclose information to subcontractors providing support services, such as customer service or technical support, to assist in delivering the Services. These subcontractors are bound by strict confidentiality agreements.
Service Providers for Monitoring and Communication: We may provide your information to service providers to monitor and analyze the use of our Services or to contact you, including via text messages if you have consented by texting one of our phone numbers.
Business Transfers: We may provide or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Entities Under Common Control: We may provide your email addresses and mailing addresses to our parent company, subsidiaries, or other companies under common control with us, in which case we will require those entities to honor this Privacy Policy.
Public Interactions: When you provide personal information or otherwise interact in public areas of the Website with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your Consent: We may disclose your personal information for other purposes if you provide explicit consent.
Legal Requirements: We may disclose information to comply with legal obligations, such as responding to subpoenas, court orders, or tax reporting requirements, or to protect our rights, property, or safety, or that of our users or the public.

No mobile information, including text messaging originator opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service or text message delivery, is permitted, but only for the purposes of providing the Services.. All other use case categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Text (SMS) Messaging Communications

If you opt in to receive text messages from us via our website form, verbal consent during calls, or written consent during client onboarding, we will collect and store your opt-in consent and related data. By providing your phone number, you consent to receive text messages from us through our phone numbers, which may include:

Transactional Messages: Including appointment confirmations and reminders, property reports, urgent property updates, listing links for landlord-clients, and responses to inquiries or scheduling requests for prospective renters, which may include links to rental applications or property listings.
Marketing Messages: For landlord-clients who opt in via a separate consent, including special offers, discounts, or new service updates related to property management services. Text messaging originator opt-in data and consent will not be disclosed to any entities, except for aggregators and providers of the Text Message services who facilitate the delivery of our text communications. You may opt out of text messages at any time by texting STOP to the number from which you received the message or contacting us at [email protected] or 361-240-9992. For assistance, text HELP to the originating number.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Choices

You have the following options regarding your information:

Access and Update: You may access or update your account information by logging into your account or contacting us.
Opt-Out of Communications: You may opt out of marketing emails or text messages by following the unsubscribe instructions provided in those communications (e.g., texting STOP to the originating number for text messages) or contacting us at [email protected].
Request Deletion: You may request deletion of your personal information, subject to our legal obligations to retain certain data (e.g., for tax reporting).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Website usage, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Website.

8. Children’s Privacy

The Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

9. External Links

The Website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Compliance with Texas Law

This Privacy Policy complies with applicable Texas privacy laws. We do not engage in the sale of personal information or disclose leads’ information beyond the permitted cases described in Section 3.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on the Website or by other reasonable means. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: