Terms & Conditions

Effective Date: July 16, 2025

Welcome to 361 Property Management LLC ("we," "us," or "our"), a Texas-based property management company. These Terms of Service ("Terms") govern your use of our website 361pm.com (the "Website") and any services provided through it or by us, including property management, tenant screening, and vendor coordination (collectively, the "Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use the Website or Services. By using the Website, you represent and warrant that you meet these requirements.

2. Services Overview

We provide a platform for:

Landlords and Clients: To manage properties, collect tenant applications, and coordinate with vendors.
Tenants: To submit rental applications, provide necessary information for screening, pay rent, and communicate with property managers or maintenance technicians.
Vendors: To receive payments for services rendered, requiring the collection of tax identification numbers and related information.

Certain functions, including payment processing and logging in, are facilitated through software linked from the Website, with some content embedded via iframe. We collect and process personal information as described in our Privacy Policy.

3. User Accounts

To access most of the online features of the Services, you may need to create an account. You agree to:

Provide accurate, current, and complete information during registration.
Maintain the security of your account credentials and notify us immediately of any unauthorized access.
Be responsible for all activities conducted under your account.

We reserve the right to suspend or terminate accounts for violations of these Terms or applicable law.

4. Data Collection and Use

We collect information to provide and improve our Services, including contact information from potential and current landlord-clients and tenants, tax identification numbers from clients and vendors, and tenant application details such as criminal history, eviction history, income, and credit scores. This information may be used to communicate with prospective clients and tenants to offer our Services and encourage engagement, as well as to send marketing communications to those who have opted in. For more details on how we collect, use, and protect your information, including data handled by linked software for payment processing and login, please review our Privacy Policy.

5. Text (SMS) Messaging Communications Program

By providing your phone number through our website forms, verbal consent during calls, or written consent during client onboarding, you consent to receive text (SMS) messages from 361 Property Management LLC through our phone numbers. These messages may be sent using an automatic telephone dialing system (ATDS) and may include:

Transactional messages: Sent to prospective landlord-clients and tenants who provide their phone number for appointment scheduling, property-related updates, rental inquiries, maintenance requests, or other account-related communications. These may include links to rental applications, property listings, or property management portals. Transactional messages do not require separate opt-in.
Marketing messages: Sent only to landlord-clients and tenants who explicitly opt in, promoting special offers, discounts, or new service updates related to property management or rental services. Marketing message frequency varies based on your preferences and opt-in status.
Message Frequency: Message frequency varies based on your account activity, engagement with our Services, or marketing preferences.
Message and Data Rates: Standard message and data rates may apply as per your mobile carrier’s plan.
Opt-Out: To stop receiving text messages, text STOP to the number from which you received the message. You will receive a confirmation message, and no further messages will be sent unless you re-subscribe.
Help: For assistance, text HELP to the originating number or contact us at [email protected] or 361-240-9992.
Consent is not a condition of rental or service.
Program Description: We reserve the right to modify or terminate this program at any time, with updates posted on this page. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers facilitating text message delivery, as described in our Privacy Policy.

6. User Responsibilities

You agree to:

Provide accurate and truthful information when using the Website or Services.
Use the Services only for lawful purposes and in compliance with these Terms.
Not attempt to access, collect, or use data from the Website or other users without authorization.
Not interfere with or disrupt the Website’s functionality or security.

7. Tenant Screening

When submitting a rental application, tenants consent to us collecting and verifying information, including criminal history, eviction history, income, and credit scores. We use this information solely to evaluate rental eligibility and will handle it in accordance with our Privacy Policy.

8. Vendor Payments

Vendors and clients receiving payments from us must provide tax identification numbers and other necessary financial information. This information will be used for payment processing and tax reporting purposes and will be handled in accordance with applicable laws, including IRS regulations, through linked software as described in Section 2.

9. Intellectual Property

The Website and its content, including text, graphics, logos, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reproduce any part of the Website without our prior written consent.

10. Disclaimers

The Website and Services are provided on an "as-is" and "as-available" basis. We do not warrant that:

The Website will be uninterrupted, error-free, or secure, including for functions facilitated through linked software or iframe-embedded content.
The results of using the Services (e.g., tenant screening outcomes) will be accurate or meet your expectations.
Any defects in the Website, including those related to linked software or external sites, will be corrected.

We are not responsible for the performance, security, or privacy practices of linked software or external sites used for payment processing, login, or other functions, nor for decisions made by landlords, tenants, or vendors based on information provided through the Services or such software.

11. Limitation of Liability

To the fullest extent permitted by Texas law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or Services, including but not limited to losses from inaccurate tenant screening results, data breaches, service interruptions, or issues with linked software or external sites. Our total liability to you for any claim will not exceed the amount you paid us, if any, for the Services giving rise to the claim.

12. Indemnification

You agree to indemnify and hold us, our officers, directors, employees, and agents harmless from any claims, damages, or losses arising from your use of the Website or Services, your violation of these Terms, or your violation of any third-party rights.

13. Termination

We may suspend or terminate your access to the Website or Services at our discretion, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Website and Services will cease, but provisions of these Terms that by their nature should survive (e.g., Sections 8-11, 13-22) will remain in effect.

14. Business Transfers

We may provide or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, as outlined in our Privacy Policy.

15. Entities Under Common Control

We may provide your email addresses and mailing addresses to our parent company, subsidiaries, or other companies under common control with us, in which case we will require those entities to honor this Privacy Policy.

16. Public Interactions

When you provide personal information or otherwise interact in public areas of the Website with other users, such information may be viewed by all users and may be publicly distributed outside.

17. With Your Consent

We may disclose your personal information for other purposes if you provide explicit consent, as described in our Privacy Policy.

18. Legal Requirements

We may disclose information to comply with legal obligations, such as responding to subpoenas, court orders, or tax reporting requirements, or to protect our rights, property, or safety, or that of our users or the public.

19. External Software and Content

Certain functions, including payment processing and logging in, are facilitated through software linked from the Website, with some content embedded via iframe. By using the Website, you may be subject to the terms and policies of the providers of such software or linked sites. We are not responsible for their performance, security, or privacy practices, and you agree to hold us harmless for any issues arising from their use. Data handled by these providers is governed by our Privacy Policy and their respective terms.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website or Services will be resolved exclusively in the state or federal courts located in Harris County, Texas. You consent to the jurisdiction of such courts.

21. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Website or by other reasonable means. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised Terms.

22. Contact Us

If you have questions about these Terms or our Services, please contact us at:

Email: [email protected]

Phone: 361-240-9992

Address: 21175 Tomball Pkwy #538, Houston, TX 77070

23. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Website and Services.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms at our discretion.